The goods on this website are offered for sale by Full Circle Home Products (FCHP), a division of Focusea Pty Ltd - ABN 54 146 453 241 of 11/21 Huntingdale Road Burwood, VIC 3125. By entering your details to make a purchase, you enter into a contract to purchase goods from us on the terms and conditions set out below. Please read these carefully. This contract is deemed to be made at our registered premises.
Your order must contain your name, postal address, phone number, e-mail address, credit card details and any other ordering information specified on this website.
FCHP must receive payment for the whole price of your ordered goods before your order can be processed. Once your payment has been received, we will confirm your order by contacting you at the email address provided in your order form.
The price payable for the goods that you order is set out in our website. Prices are in $AUD (inclusive of GST) and excluding delivery charges. Delivery charges are calculated using your postcode and Australia Post’s online delivery portal and its price will be set out in the checkout page. There are some places to which it may not be possible for us to deliver. GST & delivery charges will be included in our final invoice to you.
Once paid for, your contract for the purchase of goods cannot be cancelled, exchanged or refunded, except as specified in this contract.
FCHP reserves the right to cancel the contract between us if:
a) we have insufficient stock;
b) we do not deliver to your area; or
c) one or more of the goods you ordered was listed at an incorrect price.
If FCHP cancels your order, you will be notified by email and the payment amount will be re-credited to your account as soon as possible, but within 30 days from the date of cancellation.
We will deliver your order to the address provided in your order form. You should expect to receive your goods within 21 days from placing your order, this is an indicative timeframe and not a guarantee. FCHP uses the services of Australia Post. You will receive ownership of the goods upon their delivery to you.
If the goods we deliver are not what you ordered or are damaged or defective, or if the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 15 business days of the delivery date.
If you do not receive the goods ordered by you within 28 days from the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address within 40 days from the date on which you ordered the goods.
Should you notify FCHP of a problem under the above conditions, our only obligation, at our option, will be to either:
a) make good on any shortage or non-delivery;
b) replace or repair any goods which are damaged or defective; or,
c) refund the amount paid for any damaged or defective goods upon their return to us.
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising from any problem under this contract, and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid for any damaged or defective goods.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Nothing in this contract is to be interpreted as having the effect of excluding, restricting or modifying any condition, warranty, right or liability implied by any applicable legislation if such exclusion, restriction or modification would be void or prohibited by law.
Subject to the foregoing, FCHP is not liable to you (or to any third party claiming through you) for, and you release FCHP from, any loss, liability, damage, expense or cost whatsoever, including (without limitation) indirect or consequential loss or damage, loss of profits or business opportunity, and damage to equipment or property caused by any act or omission of FCHP, its employees or agents, and whether based on negligence or other tort, contract or otherwise.
6. Notices and Returns
Unless otherwise expressly stated in these terms and conditions, all notices from you to FCHP must be in writing and sent via firstname.lastname@example.org or to our registered address at:
Full Circle Home Products
11/21 Huntingdale Road
Burwood, VICTORIA, 3125
FCHP may post notices to our customers on our website from time to time.
The information contained in our website may contain typographical mistakes or technical inaccuracies. Information may be changed or updated without notice and any queries relating to that information should be addressed to email@example.com
Any goods you return to us should be accompanied with a letter stating your name, address, the purchase details and an explanation for the return. This should be sent to our address as stated above.
7. Events Beyond Our Control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so, or for any damage or defect to goods delivered, which is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident or events deemed to be forces majeures.
If any provision of this contract is unenforceable or void either in whole or in part for any reason than that provision (or part) is deemed to be deleted without in any way affecting the validity or enforceability of the remainder of this contract.
9. Governing Law
This contract shall be governed by and interpreted in accordance with the laws of Victoria and the Victorian courts shall have jurisdiction to resolve any disputes between us.
10. Entire Agreement
If FCHP waive any rights available to us under these terms and conditions on one occasion, this does not means that those rights will automatically be waived on any other occasion.
11. Payment and Credit Card Use
Payment must be affected by credit card using the ordering facility on this website. FCHA only accepts Visa & MasterCard for online purchases. Orders that exceed your credit limit will not be processed.
FCHP may vary these terms and conditions. Any variations become effective on posting. By making a purchase through this website after the terms and conditions have been varied you agree to be bound by that variation. If we decide to change our Terms & Conditions, we will post those changes on this page.
This policy was last modified in March 2011.